Institute for Healthcare Excellence

Train-the-Trainer

5-Day Program

CME

CEU

as requested

Our Train the Trainer program equips your internal champions with the skills and resources to effectively facilitate the IHE Elevates course within your organization. This approach enables you to build internal capacity, embed the learning deep into your culture, and sustain the impact over time.

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System Overview

The 5-day Train the Trainer program prepares your designated trainers to successfully deliver the IHE Elevates course to your teams. Participants will:

- Gain a deep understanding of the IHE Elevates methodology and curriculum

- Practice facilitating the course modules and receive feedback from expert faculty

- Learn strategies for creating a safe and engaging learning environment

- Develop skills to handle challenging scenarios and group dynamics

- Receive a comprehensive facilitator guide and toolkit

Following the initial training, your internal trainers will have ongoing access to IHE's faculty for support and coaching as they implement the program within your organization.

Certification

This IHE system qualifies attendees to 37.25 CME Credits

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Key Outcomes

Outcomes include an evolved culture of mutual respect, safety, and teamwork. The building of resilience to meet the ever-changing healthcare environment. A restoration of joy for the practice of medicine and an enhancement of employee engagement and satisfaction, which translates into the ability to provide care excellence.

Build internal expertise to drive and sustain cultural transformation

Tailor the delivery of the program to your organization's unique context and needs

Integrate the learning and skills into daily workflows and team interactions

“Our team has been transformed. This program is like no other. Truly a gift for our organization to gain the skills necessary to connect to our families.”

Dr. Adam Breslow

President, Children’s Primary Care Medical Group

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“What I’m most proud about is the consistency of our performance. I feel a profound sense of pride for our team—our frontline staff, our quality leaders, our board—the entire organization. Improving is very hard work; maintaining improvement is even harder.”

Ronald Paulus, MD

Former CEO

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“Our satisfaction scores were flat. We were trying initiatives here, there and everywhere, but we weren’t seeing sustained improvement, until we found the Institute for Healthcare Excellence.”

AMANDA LAVOIE

Director of Service Excellence, Beaumont, Troy

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FAQs

What is the staff time commitment?

Leaders, managers and high-potential employees complete a five-day training program. Fully trained leaders take the program to their peers in the form of a four-hour RELATIONS® for Transformation workshop. Typically, organizations train up to 25 physicians and 100 allied health caregivers a month.

Who facilitates the program?

This five-day program is facilitated by IHE experts.

Who should attend the programs?

The Train the Trainer program is designed for leaders, managers, and high-potential employees who are:

- Passionate about developing people and teams

- Skilled facilitators and communicators

- Committed to modeling the principles and practices of IHE Elevates

- Endorsed by senior leadership to drive the program internally

What type of CME credits apply?

Our certification encompasses Continuing Medical Education Credits (CME) in partnership with Saint Louis University School of Medicine’s Continuing Medical Education Program.

This IHE system qualifies attendees to 37.25 CME Credits.

When can we start?

(218) 212-8216

Ready to get started?

Talk to one of our programs experts today.