Adverse events occur every day in every healthcare institution. These events create a challenge to transparency surrounding the event with patients, families, and colleagues. In addition the emotional strain that occurs at the individual level following an event can lead to devastating consequences. Principles and skills to disclose adverse events are imperative to preserving trust, honesty, and integrity between the healthcare team and the patients they serve.
In addition to excellent core communication skills, unique skills in recognizing and responding appropriately to different types of adverse events are explored. Principles and skills to disclose adverse events are introduced. This system also explores the caregiver involved in a medical error, understanding why patients and their families sue, including who is at the highest risk of being sued, and understanding the link between open disclosure and litigation.
This is a four-hour session.
The session is facilitated by an IHE expert.
Clinicians, clinical team members, leaders.
Our certification encompasses Continuing Medical Education Credits (CME) in partnership with Saint Louis University School of Medicine’s Continuing Medical Education Program.
CME/CEU credits are available upon request for this system.
You can talk to one of our systems experts today.